What Does a Trustee Actually Have to Do? A Non-Legal Checklist
You just became a trustee. Maybe it was expected, maybe it was a surprise. Either way, you are now responsible for managing and distributing someone’s estate — and the to-do list is longer than anyone warned you about.
This article is not legal advice. It is a practical, administrative checklist of the tasks that most trustees need to handle. Think of it as the “project management” side of estate settlement — the work that happens between your attorney’s advice and your CPA’s tax returns.
Phase 1: The First 30 Days
The immediate priority is stabilizing the estate and preventing loss.
- Obtain death certificates — order 10-15 certified copies from the county vital records office. You will need them for banks, insurance companies, government agencies, and more.
- Locate the trust document and will — check the decedent’s home, safe deposit box, and attorney’s office.
- Secure the property — change locks if needed, check that homeowner’s insurance is active, and arrange for mail forwarding.
- Notify key agencies — Social Security Administration, Veterans Affairs (if applicable), pension providers, health insurance.
- Cancel recurring subscriptions — utilities, streaming services, gym memberships, magazine subscriptions. Each one that continues billing is money leaving the estate.
- Notify the post office — set up mail forwarding to a secure address.
Keep a running log of every call you make, every letter you send, and every hour you spend. This protects you if a beneficiary ever questions your work, and helps justify trustee compensation.
Phase 2: Asset Inventory
Once the immediate fires are out, you need to figure out what the estate owns and owes.
- Financial accounts — checking, savings, brokerage, retirement accounts (IRAs, 401ks). Contact each institution with a death certificate and your letters of authority.
- Real property — real estate deeds, mortgage statements, property tax records, HOA information.
- Personal property — vehicles, jewelry, art, collectibles, household items. Hire a professional appraiser for items of significant value.
- Digital assets — email accounts, social media, cryptocurrency, online banking, photo storage.
- Debts and liabilities — credit cards, mortgages, car loans, medical bills, outstanding taxes.
- Insurance policies — life insurance, annuities. File claims promptly.
Your attorney needs this inventory to advise on distributions. Your CPA needs it for the estate tax return. And you, as trustee, have a fiduciary duty to account for every asset.
Phase 3: Ongoing Administration
This is the “keeping the lights on” phase. It can last months.
- Pay ongoing bills — property taxes, insurance premiums, utilities, storage fees. Use estate funds, not your own money.
- Track income and expenses — interest, dividends, rental income, and all outgoing payments. A simple spreadsheet works.
- Coordinate with your CPA — they will need clean records for the final personal tax return (Form 1040) and the estate/trust tax return (Form 1041).
- Communicate with beneficiaries — keep them informed of progress. Factual updates only — do not interpret the trust or give legal opinions.
Phase 4: Property Disposition
If the estate includes real property or significant personal property, this phase involves getting it ready for sale or transfer.
- Hire a real estate agent — if the property is being sold, get it listed. Your attorney may need to approve the listing.
- Coordinate an estate sale — for household contents and personal items.
- Clean out the property — this is often the most emotionally difficult and physically exhausting part.
- Cancel utilities and services — once the property is vacated.
Phase 5: Distribution and Closing
The finish line.
- Wait for the creditor claim period — your attorney will advise on the statutory timeline (often 120 days in California).
- Prepare a final accounting — a summary of all assets received, expenses paid, and distributions made.
- Distribute assets — per the trust terms, under your attorney’s guidance.
- File final tax returns — your CPA handles this, but you provide the data.
- Close accounts — once everything is distributed, close the estate bank accounts and file any final paperwork.
You Do Not Have to Do This Alone
Most trustees have never done this before. The tasks are manageable, but the volume is overwhelming — especially while you are grieving.
That is exactly why estate settlement operations support exists. We handle the administrative legwork — the phone calls, the paperwork, the coordination — so you can focus on your family and your own healing.
Your attorney provides the legal roadmap. Your CPA handles the taxes. We handle everything else.